Ready Conference Tips
All Conferencing puts you in control of your conference call. The following tips will help you conduct your automated teleconference as professionally as possible.
Because a conference call support specialist does not start your All Conferencing, entering a passcode is the only way to access your conference call reservation operator. Your passcode will be assigned to you when you set up your account. You have three opportunities to enter your passcode. If your third attempt fails, contact All Conferencing conference call service to verify the audio meeting time, passcode and dial-in telephone number.
Your teleconference moderator features enable you to press *92 to hear a roll call, press *93 to terminate all participant lines, press *94 to lock and unlock your conference, press *96 to mute all participant lines, and press *97 to “un-mute” all participant lines. They are automatically available to you at no charge.
When faxing or e-mailing the telephone number for your All Conferencing, take an extra step to verify the fax number or e-mail address before transmitting the document. Only share the dial-in number and passcode with the people you have authorized to attend your conference call. Due to the 24/7 access of All Conferencing, we recommend limiting the distribution of your passcode to prevent misuse of your account.
Kick off your All Conferencing audio meeting with a roll call. Then, use the entry and exit tones that are played into the teleconference when participants join and leave the call to update meeting attendance. When you hear an entry tone, it helps to ask, “Who just joined us?”
If you reserve your Scheduled All Conferencing via the Web, you can record your teleconference. A replay will be available once you have reached your scheduled end time.
State your name when speaking during your All Conferencing to avoid confusion. For example, say, “This is Melissa, and I think....”
If you must step away from the conference for a moment, do not place your line on hold. The on-hold music will be played into the teleconference already in progress. If another conference call participant sends on-hold music into your teleconference, press *0 for assistance from a reservation operator.
If you have trouble hearing other teleconference participants, press *4 to increase the conference volume. If other participants have trouble hearing you, press *5. To decrease the volume of other participants' voices, press *7. To decrease the volume of your voice, press *8.
If you need help during your automated audio conference, press *0 to reach a teleconference support specialist or press *1 to access the Help Menu. Pressing the star key (*) automatically re-admits you to your audio meeting.
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